Downloads
Remote Support Client
Support Tools
Common Malware, Virus, Threat Hunting/Removal
- Malwarebytes∞ – Spyware Removal Tool
- Microsoft Safety Scanner – Spyware Removal Tool
Valid for only ten days after download - SuperAntiSpyware – Spyware Removal Tool
May cause Windows to fail to boot correctly, use at your own risk! - Hijack This! – Advance Manual Spyware Removal Tool
- Sophos Anti-Rootkit∞ – Free rootkit detection and removal tool
- TDSSKiller – TDSS Rootkit Removal Tool
- Process Explorer – Advance Task Manager for Windows (Windows Vista and Prior)
- ESET Online Virus Scanner – Scan your computer for viruses for free
- TeamViewer – Quick Support – Remote Support Client
- TeamViewer – Full Client – Full Remote Support Client
- Google Chrome: Software Removal Tool – Cleans up Google Chrome
- Technicians’ Software Tools
Networking Tools
Test or research networking problems
- FAST.com – Speed Test by Netflix
- Speedtest.net – Test the Speed of your Internet Connection
- Bufferbloat Test – Connection Quality Test
- GRC DNS Perf – Test Connection to DNS Servers (App)
- DNS Speedtest.online – Test Connection to DNS Servers (Web)
- mtr – Advance Trace Route
- ARIN Whois – IP/ASN Whois
- ICANN Lookup – Domain Name/IP/ASN Lookup
Antivirus / Endpoint Protection
If you are using Windows 10 or Windows 11, just use the built-in Microsoft Defender. It’s good enough for most people.
- Microsoft Defender – Windows’ Builtin Threat Protection, included in Modern version of Windows
- ESET Smart Security Premium – Our Recommended Home or Small Business User’s Threat Protection
- BitDefender Free – Free and Simple Antivirus
Hardware Testing
Test and Stress Systems for problems
- Benchmark/System Stress Tools – Advance Users
- Memtest86+ – Test/Stress System Memory, BIOS/UEFI (Free/Open Source)
- PassMark’s Memtest86 – Test/Stress System Memory, UEFI Only (Freemium/Reporting)
- SeaTools : DOS – Test Spinning Hard Drives
WARNING: DATA LOSS/DAMAGE IS POSSIBLE! Backup Data FIRST!
System Assessment
Research systems hardware and software
- Belarc Advisor – Free Personal PC Audit Tool
- Faronics System Profiler – System Audit Tool
Recommended Software
Some recommended and common software for most people
Web Browsers
- Google Chrome – ⭐Most Popular Web Browser
- Mozilla Firefox – 🔏 Privacy Focused Web Browser
- Microsoft Edge – Microsoft Default Web Browser, based on Google Chrome *
- Vivaldi – Privacy & Customization Focused Web Browser
- Apple Safari – Only on macOS
Suggested Browser Extensions
uBlock Origin
Blocks Advertisements and Potentially Unwanted Programs (PuPs/Spyware)
Common Applications
- Adobe Reader ∞ †
- Apple iTunes
- Apple Quicktime Not Recommended for Windows
- VLC Player – Plays anything
- 7zip – Archive Utility (zip, rar, tar, etc)
Common Windows Store Apps
- Microsoft Scan
- Microsoft AVC Encoder Video Extension
- Microsoft AV1 Video Extension
- Microsoft HEIF Image Extension
- Microsoft HEVC Video Extension from Device Manufacturer
- Microsoft VP9 Video Extension
- Microsoft MPEG-2 Video Extension
- Microsoft WebP Image Extension
- Microsoft Raw Image Extension
- Microsoft PowerToys – for Power Users / Advance Users
Less Common Software
- LocalSend – AirDrop for Windows/Linux/Mac (App)
- PairDrop – AirDrop (Web)
- Sun/Oracle Java
Website Support Tools
- Filezilla Client – Simple FTP Client (Windows/Mac/Linux)
- PuTTY – Terminal (SSH, Telnet, Serial, rlogin, etc)
* : Microsoft Edge is based on Chromium which is the basis of Google Chrome. Edge does not and is not Microsoft Internet Explorer. Please do not use Microsoft Internet Explorer, it is unsafe and no longer updated/supported. ^