Downloads
Remote Support Client
Support Tools
- Malwarebytes∞ – Spyware Removal Tool
File size: 2.0-201 MB - Microsoft Safety Scanner -Spyware Removal Tool
Valid for only ten days after download
File size: 116 MB - SuperAntiSpyware – Spyware Removal Tool
May cause Windows to fail to boot correctly, use at your own risk!
File size: 174.1 MB - Hijack This! – Advance Spyware Removal Tool
File size: 400 KB - Sophos Anti-Rootkit∞ – Free rootkit detection and removal tool
File Size: 1.3 MB - TDSSKiller – TDSS Rootkit Removal Tool
File Size: 1.4 MB - Process Explorer – Advance Task Manager for Windows
File size: 3.5 MB - ESET Online Virus Scanner – Scan your computer for viruses for free
- TeamViewer – Quick Support – Remote Support Client
- TeamViewer – Full Client – Full Remote Support Client
- Google Chrome: Software Removal Tool – Cleans up Google Chrome
- Technicians’ Software Tools
Networking Tools
- FAST.com – Speed Test by Netflix
- Speedtest.net – Test the Speed of your Internet Connection
- Bufferbloat Test – Connection Quality Test
- GRC DNS Perf – Test Connection to DNS Servers (App)
- DNS Speedtest.online – Test Connection to DNS Servers (Web)
Free Antivirus Programs
If you’re using Windows 10/11, just use the built-in Microsoft Defender. It’s good enough for most people.
- Bit Defender Free – Free and Simple Antivirus
- Microsoft Windows Defender – Free Windows Antivirus and Antispyware (Built-in to Windows 8/10/11)
- ClamWin – Free Windows Antivirus
Notice: ClamWin Free Antivirus does not include an on-access real-time scanner!
Hardware Testing
- Memtest86+ – Test your system memory
- SeaTools : DOS – Test your hard disk drive
WARNING: DATA LOSS IS POSSIBLE! - Benchmark/System Stress Tools
Hardware Assessment
- Belarc Advisor – Free Personal PC Audit Tool
File size: 1.03 MB - Faronics System Profiler – System Audit Tool
File size: 1 MB
Recommended Software
Web Browsers
- Google Chrome – Most Popular
- Mozilla Firefox – Privacy Focused
- Microsoft Edge – Microsoft Default Browser based on Google Chrome*
- Vivaldi – Privacy & Customization Focused
- Apple Safari – for macOS Only
Suggested Browser Extensions
- uBlock Origin
Blocks Advertisements and Potentially Unwanted Programs (PuPs/Spyware)
- uBlock Origin
Common Applications & Plugins
Common Applications
- Adobe Reader ∞ †
- Apple iTunes
- Apple Quicktime Not Recommended for Windows
- VLC Player – Plays anything
- 7zip – Archive Utility (zip, rar, tar, etc)
Common Windows Store Apps
- Microsoft Scan
- Microsoft AVC Encoder Video Extension
- Microsoft AV1 Video Extension
- Microsoft HEIF Image Extension
- Microsoft HEVC Video Extension from Device Manuffacturer
- Microsoft VP9 Video Extension
- Microsoft MPEG-2 Video Extension
- Microsoft WebP Image Extension
- Microsoft Raw Image Extension
- Microsoft PowerToys – for Power Users
Uncommon Misc
- LocalSend – AirDrop for Windows/Linux/Mac (App)
- ParDrop – AirDrop (Web)
- Sun Java Runtime Environment
Website Support Tools
- Filezilla FTP Client – A Free and Simple FTP Application for Windows, Mac OS X, & Linux
- PuTTY – Terminal
* Microsoft Edge is based on Chromium which is the basis of Google Chrome. Edge does not and is not Microsoft Internet Explorer. Please do not use Microsoft Internet Explorer, it is unsafe and no longer updated/supported.
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