Screencast: Getting Started with Dropbox

As mentioned earlier in the week, we have started doing screencasts which we will discuss computing, networking and the web and how it can help you in your daily life. And today we announce our first screencast – Getting Started with Dropbox.

In this screencast:

In this introductory video to Dropbox – we will cover installation, signup, and use of the service.

Watch The Screencast Now
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Site Refresh and New Features

If you haven’t already noticed, we have updated the visual look of our site. We have lighten up the design by removing some of the darker elements of the site – notably the background images have been replaced by pure CSS with no drop shadow and new icons. We have also utilized some of the new features of CSS 3 and HTML 5 through the site – with more to come. We have also refined some of the elements on the pages, so the site is more relaxed – instead of in your face. Read More »

Calling for FAQs & Screencast Ideas

In the coming days, we will be launching our refresh of our site and one of the main features is a refined Frequently Asked Questions section and the addition of screencasts. So we are asking our readers to submit your questions for the FAQ section and ideas and topics for future screencasts.

What is the FAQ section? : The FAQ – or Frequently Asked Questions – section is an repository of common and not-so-common questions. Our collection will contain FAQs focusing on our primary topic – technology (Networking, Computer, Software, etc). So post your ideas for FAQs in the comments.

What are Screencasts? : A screencast is the recording of a computer screen with narration, to discuss and explain a concept using video. The screencasts we will be creating will focus on the same topics as previously mentioned – technology. So if you have an idea, drop into our comment section and post your topics.

We are here to help you understand technology in the easiest way possible, through the redesigned FAQs section and the addition of screencasts — we will be on our way.

Post those ideas either in the comments of this post or via our contact page.

New Server (Update)

As mentioned in the previous post, we have been busy moving the Mad Scientist Technologies web site and many our online services to a new server. I am happy to say we have successfully transitioned to our new server!

Site Changes

To recap some of the changes we implemented to the site during the move:

  • Transition to a new Forum – Check it Out
  • We discontinued our live chat support service
  • The following online services are pending review:
    • Online Appointment Scheduler
    • Web to Phone Support
    • Support Ticket System

To read more about why we changed the above services, please see our overview page.

Oh.. One More Thing

As with any move in the real world moving a web site is no different, things can go missing, break, or just go crazy. So, we ask if you run across something that isn’t working, missing, or just seems wrong, please tell us. You can either tell us in the comments of this page or use our contact form to inform us.

If you find a security related problem, please use our contact form to report it.

The Mad Scientist Technologies Team

New Server

I just want to inform our clients and readers that Mad Scientist Technologies and a few sites we manage are going to be moved to a bigger and better server over the course of the week. So some features of the Mad Scientist Technologies’ site will be change or completely unavailable. A few sections that will not be available, will be the support forums and the support ticket system, on the new server – initially. We are planning to upgrade to a better forum after we move the site, however the support ticket system may or may not make the jump with the site due to some technical issues.

Also, we are working on a redesign for Mad Scientist Technologies that will improve our visitors interactions with the site, so keep an eye out for that in late November.

We will be posting updates about the transition to the new server on the transition changelog, so if your interested in that – watch that page. If you have questions or concerns please feel free to contact us or post a comment on this page and we will get back to you as soon as possible.

We appreciate your understanding during this transition, we expect very little downtime due to this move.

— Mad Scientist Technologies Team

Poll: Windows Update

A simple but important poll, How often do you check and download Windows Updates for your computer(s).

I know in an home or personal environment, updates are usually applied sporadically – either by the user manually checking or through the Windows’ Automatic Update service. While corporate environments tend to place updates through a rigorous testing process to make sure that the update does not break production services. But no matter which environment you compute in, let us know by casting your vote – located in the sidebar of the site.

For people that follow the site via RSS Feed, you will need to make the jump to cast your vote.

Five Easy Tips to Protect Yourself from Spyware

The web is a terrific place to find or do almost anything you can think of; from interacting with friends to entertainment. However, with all these great resources available – there is groups of people that want to give you and your computer a terrible day. Read More »

New Mad Scientist Technologies Web Site

Welcome one and all to the newly designed web presence of Mad Scientist Technologies.

After a few months of tweaking the site designs, adding services through the site, and working on content we are proud to release our new web site to the world. Some of our new features include: Support Forums, Support Ticket Tracker, Frequently Asked Questions Directory, Live Chat Support (Beta Status), and Online Appointment Scheduling (Coming Soon). Read More »

Real Browsers for the Web

The web has change greatly compared to when Tim Berners-Lee created the web, over 20 years ago. Since then, you can share what your doing with friends or the entire world (Twitter, Facebook, etc), watch high definition video, communicate with friends half way around the world, and access all of this anywhere and anytime. When the first web browsers were released in the mid 1990’s, the web was just a collection of static documents, now sites change depending upon what users are doing and what is happening now. Today sites are using dynamic scripts, plugins, video, audio, and other technologies to provide a very interactive web. However, the web browser – the window people use to go online – is one of the most neglected pieces of software on computers. Most people do not realize the importance of the web browser on their computer, until it doesn’t work. Read More »

Support Options

On Premise Support

Need help in your home or office? No problem, we can come to you!

Learn More

Remote Support

Do you need assistants, but your too busy? Then Remote Support is the Best Option!

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Get Help Online

Need help right now? Then the forums are the best place for immediate help.

Forums

Polls

How often do you replace your primary computer?

View Results

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