Remote Tech Support
Mad Scientist Technologies offers remote support* to help you resolve your computer problems over the Internet. By using our remote support you get your computer fixed fast and you save money†.
How it Works
- Call our office to schedule appointment
- One of our technicians will call you and have you install our remote support client
- Then the technician will resolve your problem while you watch or you can go do other things
Download Client
Requirements
- Windows 7, Windows Vista, Windows XP, Windows 2000, Mac OS x 10.4.6
- Broadband Internet Connection (128Kbps or Higher)
Notes:
* Remote support can only resolve software issues, e.g. installing software, remove spyware/virus, software issues, etc. Remote support can not be used to resolve physical hardware problem(s), that requires physical access to the computer.
† If remote support does not resolve the issue, and requires on premises support, the remote support fee will be included in the final invoice.
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