If you have an Bose SoundLink Wireless Mobile Speaker and you are having problems connecting a previous paired device or even connecting to the SoundLink Speaker. Try resetting the Speaker with the following steps.
To reset the Bose SoundLink Speaker:
- On the speaker, press and hold the Mute button for 10-12 seconds or until the LED Indicators Flash
- The speaker should now be powered off, now press the Power button to power the speaker back on.
- Now, try connecting your Bluetooth device to the Bose SoundLink Wireless Speaker.
If the above steps did not work, please visit Bose Product Support for more helpful troubleshooting steps.
Please note: The above steps are included in the users manual for the product however, the steps are located under the troubleshooting section for poor audio quality.
Update: November 2012
If you have tried the above steps, and your Bluetooth device is still unable to connect to the Bose SoundLink Speaker, you may need to clear the Bluetooth pairing settings for the Bose SoundLink Speaker – on the device(s) you are attempting to pair the speaker with. For example, if you can not get the speaker to pair with your iPhone, you need to delete the pairing entry on the iPhone and then re-pair the speaker to the iPhone.
Since the number of devices that have Bluetooth capabilities, the particular steps to delete or un-pair a device is outside the scope of this article.Last updated on